return and refund
How do I return?
-To initiate a return, please contact us through our social media or email platforms (such as Instagram or Email in contact info).
What items are returnable?
-You can return eligible items within 14 days from the date of arrival, provided they are in brand new, sellable condition, and in the original packaging with all tags intact.
What items are non-refundable?
-Non-refundable items include custom or engraved products, items not in resalable condition, products that have been permanently altered, and final sale items.
The item I received is damaged! -If you receive a defective product, please notify us within 14 days of delivery for assistance.
Can the items be exchanged?
-Yes, we offer free exchanges for eligible items (shipping costs excluded).
What are the refund options?
-We offer refunds to the original payment method used for the purchase.
How do I ship back the items?
-Once your return is approved, we will provide you with instructions on how to ship the items back to us.
How soon will I get my refund?
-After we receive and inspect your returned item, we will notify you via email about the approval or rejection of your return request. If approved, refunds will be processed within 7-14 working days.
My question is not addressed...
-If you have any other questions or concerns not addressed in this policy, please reach out to us through our social media channels in Contact us. We are here to assist you further!
-To initiate a return, please contact us through our social media or email platforms (such as Instagram or Email in contact info).
What items are returnable?
-You can return eligible items within 14 days from the date of arrival, provided they are in brand new, sellable condition, and in the original packaging with all tags intact.
What items are non-refundable?
-Non-refundable items include custom or engraved products, items not in resalable condition, products that have been permanently altered, and final sale items.
The item I received is damaged! -If you receive a defective product, please notify us within 14 days of delivery for assistance.
Can the items be exchanged?
-Yes, we offer free exchanges for eligible items (shipping costs excluded).
What are the refund options?
-We offer refunds to the original payment method used for the purchase.
How do I ship back the items?
-Once your return is approved, we will provide you with instructions on how to ship the items back to us.
How soon will I get my refund?
-After we receive and inspect your returned item, we will notify you via email about the approval or rejection of your return request. If approved, refunds will be processed within 7-14 working days.
My question is not addressed...
-If you have any other questions or concerns not addressed in this policy, please reach out to us through our social media channels in Contact us. We are here to assist you further!
